FAQ

LOVE YOUR BRAND. HOW CAN I PLACE AN ORDER?
The best and most efficient way to order from Sully's is online through our secure site. Our credit card processing is secure – your information is safe with us and will never be shared with any third party. If you can read this we assume you have a computer, but if you need to order over the phone, you can call us at (978) 532-3800 between the hours of 10am and 6pm (EST). You can also send us your order via fax at (978) 532-3806, just include the following information: Your name, full mailing address, credit card # (including expiration date and 3-4 digit code on the back of your card), phone number and an itemized order including specific item styles, sizes and quantities.

Want to place an order through the mail? No problem! Click HERE to download a PDF mailorder form.

DO YOU HAVE A SIZING CHART AVAIALBLE?
You can find our sizing chart available HERE.


HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
We take pride in our fast deliveries. 95% of orders ship from our Peabody, MA location within 24 hours, and most orders arrive within 3-5 days. Please allow us (and the US Postal Service) up to 2 weeks to get your order to you. We offer First Class and Priority Mail options at checkout. We do our best to keep all of our items in stock at all times, but random sizes can go out of stock from time to time. We will keep you informed of any delays and usually get back ordered items out ASAP.

I LIVE IN GERMANY, the UK, CANADA, JAPAN, FRANCE, SWEDEN, SPAIN, FINLAND, NORWAY, etc. CAN I STILL PLACE AN ORDER?
Sure! We offer USPS International Priority Mail shipping. You can ballpark your shipping rate at https://ircalc.usps.com/  typically we ship 1-2 shirts in a small flat rate envelope (not express) and anything larger in a standard box (calculated by weight).

WILL I HAVE TO PAY SALES TAX? 
If you live in the State of Massachusetts, you will have to pay a 6.25% tax on non-apparel items. All clothing items are tax-exempt. Sales tax is not included on any out-of-state orders.

WANT TO BE FEATURED ON THE SULLY'S SITE?
We want YOU to be featured in our gallery! Click HERE and send us a photo of yourself wearing our gear! Make sure you take our tees on your next trip to Rome, Tokyo or Sao Paulo and send us a photo to be featured online! 

WANT TO BE OUR FRIEND AND FIND OUT ABOUT NEW ITEMS & SPECIAL DEALS FIRST?
Then add us on Facebook! Click HERE to be our friend! Click HERE to follow us on Twitter!